Share what's useful.
Order updates, new arrivals, appointment confirmations and important changes, delivered where customers will see them.
Built for messages people actually readSMS & WhatsApp
SMS & WhatsApp
marketing.
Keep the
conversation going.
A short, well-timed message can bring a customer back, confirm a booking or share an offer they'll value. Digi Loop helps you reach opted-in customers with clear updates, reminders and campaigns.
An honest review before you invest.
✉SMS campaigns◌WhatsApp updates◷Timely reminders
✓Opted-in customers only✓Clear, short messages✓Sensible timing✓Real people to speak with
Brands we work with
The moments that matterReach them directly.
Reach them directly.
Respect their attention.
Messages on someone's phone feel personal. We help you use that channel for things customers genuinely want to know.
Help them follow through.
Timely reminders for bookings, renewals and unfinished orders help customers complete what they started.
Bring them back.
Relevant offers and announcements for people who already know your business, sent at a pace that keeps them subscribed.
Short messages, real conversationsFewer words.
Let's look at your business ↗
Fewer words.
Clearer next steps.
SMS and WhatsApp work best when every message is brief, relevant and easy to act on. We plan the content, timing and audience so each send has a clear purpose.
✓
Permission comes first
We work with customers who have opted in, and make it easy for anyone to stop receiving messages.
✓
The right channel for the message
We help you decide what suits SMS, what suits WhatsApp and what belongs in email instead.
✓
Timing that feels considerate
Messages go out when they're useful, not at random hours or too often.
Honesty before the retainerA message on their phone
A message on their phone
should be worth it.
Before planning campaigns, we look at who your customers are, how they opted in and what you want them to do. Direct messaging only works when people are happy to hear from you.
We don't send to purchased numbers or bulk lists without consent. If messaging isn't the right fit for your business yet, we tell you and suggest a better starting point.
The right fit for your businessUpdates, reminders or offers.
Updates, reminders or offers.
Start with what customers need.
Messaging support should match the way your customers buy, book and stay in touch.
Reminders & confirmations
Help clinics, salons, classes and service businesses reduce missed appointments with timely confirmations and reminders.
Offers & order updates
Share order updates, restock alerts and occasional offers with customers who asked to receive them.
Follow-up conversations
Respond to enquiries quickly and keep the conversation moving while the customer is still interested.
Choose your locationOur SMS & WhatsApp marketing services
Our SMS & WhatsApp marketing services
in your city.
Explore the service for your city, shaped around how customers there search and decide.
Clear answers before you commitYour messaging
Your messaging
questions, answered.
Understand the service, the expectations and the next step before making a decision.
Ask about your business ↗Should I use SMS or WhatsApp?
It depends on your customers and the message. WhatsApp suits richer conversations and media, while SMS reaches almost any phone. Many businesses use both for different purposes, and we help you decide.
Can you send messages to a list of numbers I bought?
No. We only message people who have agreed to hear from your business. Messaging without consent damages trust, risks account restrictions and can break the rules that apply to your market.
Do I need a WhatsApp Business account?
For marketing and automated messages, you'll typically need an approved WhatsApp Business setup. We review your needs and explain the options before recommending one.
How often should we send messages?
Less often than email. We agree a pace that keeps customers informed without feeling intrusive, and focus on messages with a clear purpose.
Can messages be automated?
Yes. Booking confirmations, reminders and follow-ups can run automatically once they're set up, so your team can focus on real conversations.
How much does SMS and WhatsApp marketing cost?
Pricing depends on your audience size, message volume, platform costs and the support you need. We review your situation first, then share a clear scope and quote.
Start with a conversationLet's find out
Let's find out
what's possible
for your customers.
Tell us about your business and how you talk to customers today. We will review the opportunity and explain whether our service is a sensible fit.
✓ Free initial review✓ No obligation